Morndyke | Shepherds' Huts Terms & Conditions

PRIVACY POLICY

Please view our Privacy Policy, the link is on the main menu, it will explain exactly how and what data is handled on this website.

ARRIVAL & DEPARTURE TIMES

Glamping site to be vacated by 10am on day of departure, arrivals from 3pm. If you are later than 5pm please let us know.

PETS

Well-behaved dogs are welcome on the understanding that they are not left on their own in the hut at any time, that they are not allowed on the furniture or the beds and that owners act responsibly and 'clean up' where necessary both on walks and on site. Dogs must be kept on leads at all times except in the hut compound area and at the agreement of other holiday makers. We do reserve the right to charge extra for cleaning and repair costs if your dog damages our furniture and soft furnishings. There is a small additional cost for bringing a dog.

CHILDREN

We accept children aged 12 years and over

NOISE

Please consider other guests, especially after 9.30pm. We are a Low Noise Policy glamping site. Music is NOT permitted where it can be heard by other guests or residents.

WASTE, RUBBISH & RECYCLING

Please recycle as much as possible in the recycling bins provided. Wipes, sanitary waste, cloths etc. must not be flushed down the toilets, please use the waste bins.

FOR YOUR SAFETY

Please ensure you keep in the glamping or designated areas for your own safety. This is a working farm. The driving speed limit is 5mph around the farm. Please ensure you act safely around the lake – strictly no boats or floating devices are allowed on site. The fishing lake closes at dusk. A list of emergency numbers is available in each hut. The ‘Kettle’ BBQs provided are the only ones permitted - due to fire risk, please use on the designated stoned area only.

All accommodation strictly NO SMOKING.

LIABILITY

The owners of the site are absolved of all liability for accidents to guests and from any responsibility for loss or damage to personal property. Any items left behind must be claimed within two weeks of departure. If relevant, postage and packing charges for the return of goods will apply. As owners, we shall not be responsible for the death or personal injury to a holidaymaker. The owners of the site/farm reserve the right to ask guests not observing the conditions to leave the site without refunds and with immediate effect. We ask that any breakages or faulty equipment be reported so that we may replace them. In the case of breakages, a replacement charge may be made. As the owner of the property, we reserve the right to gain access at any reasonable time during occupancy for the purpose of emergency maintenance or repair or any other need.

CARE & CONSIDERATION

We ask that residents practice common sense care and consideration for the huts during their stay. This involves ensuring cleanliness is observed, with surfaces and woodwork being kept clean of stains and debris. The washroom is used for the drying of clothes and not the wood burning stove, the risk of fire is real and likely in this scenario. We ask that chopping boards and provided drinks coasters are used in order to limit damage to work tops and surfaces, under no circumstances should food be chopped on the work surfaces.

Fire pits & BBQs must not be placed directly onto the grass.

If any damage is made or the accommodation is left if an unsatisfactory way, this will incur additional charges.

CANCELLATIONS & REFUNDS

Coronavirus (or similar) pandemics: Complete flexibility to move bookings for up to 12 months in the event of National Coronavirus restrictions. (This includes national restrictions such as lockdowns and travel restrictions ONLY). Due to low deposit and late balance payment, no refunds are offered, however you can reschedule/postpone your booking.

Cancellations: we do not give refunds to any bookings made under any circumstances. We may be able to postpone your booking in exceptional circumstances, at the discretion of the owner.

Please note, in the unfortunate event of a system error with bookings, we do reserve the right to cancel/refund your booking.

Holiday Insurance: we strongly advise you take out holiday insurance with regards to your holiday booking.

Please note any damage to site facilities left in an unsatisfactory state will incur extra charges.

SPECIAL OFFERS & DISCOUNTS

Morndyke reserves the right to add/remove any special offers at any time. Special offers/discounts do not apply to any existing bookings made before the release date of the special offer. They are all subject to availability and cannot be used with any other offer unless stated.

Any voucher/credit/promotional discount given to use at a later date has a 12 month expiry as standard unless stated otherwise.

GROUP BOOKINGS & DAY GUESTS

Group bookings are taken at the owner's discretion. Tariffs cover the number of guests/dogs discussed at the time of booking.

Day guests are permitted at Morndyke, but we must be advised prior to their arrival and their cars must be left in the car park near the lake. This is subject to change during the Covid-19 restrictions.

Please be aware we are a Low Noise Policy campsite.

PAYMENT / DEPOSIT

50% of the payment is due at the time of booking (non refundable), and the final 50% is due 14 days before arrival.

CHECKLIST

Each hut has a checklist provided in the visitors information pack. Please check on arrival as any anything missing needs reporting straight away otherwise you might be liable for its replacement cost.

MINI SHOP

There is a mini shop situated in the Wash House that sells a selection of Yorkshire goodies - payment of which is through an honesty box system.

AND FINALLY...

Our aim is to make your stay a happy and memorable one. If there is anything we can do to make your holiday more relaxed or enjoyable please let us know. It is expected that all visitors have read and understood these terms and conditions