Morndyke | Morndyke Cottage Terms & Conditions

PRIVACY POLICY

Please view our Privacy Policy, the link is on the main menu, it will explain exactly how and what data is handled on this website.

ARRIVAL & DEPARTURE TIMES

The cottage is to be vacated by 10am on day of departure, arrivals from 3pm. If you are later than 5pm please let us know.

PETS

We do not allow pets other than dogs to stay with you at the cottage. Your dog must be kept on a lead at all times outdoors around the farm. The cottage has its own enclosed area in the garden for your dog and must only be allowed free roam within this enclosed area. Due to the close proximity of the birds and livestock there is a 4 foot block wall topped with 1 inch weld mesh around the entire sanctuary, so your dog can safely admire the parrots too.

CHILDREN

We allow 1 child aged 12 or over to stay as long as they are sensible and calm near livestock.

VISITORS

Please do not have visitors or extra people stopping over in the cottage without the express permission of the owners. If you wish to have visitors please discuss with the owners prior or during your stay.

PARKING

The cottage has a designated parking space and it is very important that only this designated space is used for parking. Morndyke is a working farm with animals and agricultural machinery. Parking anywhere other than the designated space could result in accidental damage to a vehicle. Morndyke is unable to accept any responsibility for vehicles parked in undesignated areas.

NOISE

Please consider other guests, especially after 9.30pm. We are a Low Noise Policy accommodation. Music is NOT permitted where it can be heard by others.

WASTE, RUBBISH & RECYCLING

Please recycle as much as possible in the recycling bins provided. Wipes, sanitary waste, cloths etc. must not be flushed down the toilet, please use the waste bins.

FOR YOUR SAFETY

Please ensure you keep in the designated areas for your own safety. This is a working farm, please do not walk around the farm, the stable yard, the hen run or the cow path unsupervised The driving speed limit is 5mph around the farm. Please ensure you act safely around the lake – strictly no boats or floating devices are allowed on site. The fishing lake closes at dusk. A list of emergency numbers is available in the cottage. There is a fire pit on the outside patio, please use this responsibly. We are a no smoking site.

LIABILITY

As the owners of the site we are absolved of all liability for accidents to guests and from any responsibility for loss or damage to personal property. Any items left behind must be claimed within two weeks of departure. If relevant, postage and packing charges for the return of goods will apply. As owners, we shall not be responsible for the death or personal injury to a holidaymaker. As the owners of the site/farm we reserve the right to ask guests not observing the conditions to leave the site without refunds and with immediate effect. We ask that any breakages or faulty equipment be reported so that we may replace them. In the case of breakages, a replacement charge may be made. As the owners of the property, we reserve the right to gain access at any reasonable time during occupancy for the purpose of emergency maintenance or repair or any other need.

CARE & CONSIDERATION

As the owners we ask that residents practice common sense care and consideration for the cottage and the wider site area during their stay. This involves ensuring cleanliness is observed, with surfaces and woodwork being kept clean of stains and debris. The heating facilities are not used for the drying of clothes, the risk of fire is real and likely in this scenario. As the owners we ask that chopping boards and provided drinks coasters are used in order to limit damage to work tops and surfaces, under no circumstances should food be chopped on the work surfaces or tables.

The accommodation is strictly NO SMOKING.

IMPORTANT: Please ensure all gates around the cottage garden and the wider farm areas are always securely closed after use.

CANCELLATIONS & REFUNDS

Coronavirus (or similar) pandemics: Complete flexibility to move bookings for up to 12 months in the event of National Coronavirus restrictions. (This includes national restrictions such as lockdowns and travel restrictions ONLY). Due to low deposit and late balance payment, no refunds are offered, however you can reschedule/postpone your booking.

Cancellations: we do not give refunds to any bookings made under any circumstances. We may be able to postpone your booking in exceptional circumstances, at the discretion of the owner.

Please note, in the unfortunate event of a system error with bookings, we do reserve the right to cancel/refund your booking.

Holiday Insurance: we strongly advise you take out holiday insurance with regards to your holiday booking.

Please note any damage to site facilities left in an unsatisfactory state will incur extra charges.

DAY GUESTS

Day guests are permitted at Morndyke with prior arrangement, but we must be advised prior to their arrival and their cars must be left in the car park near the lake. This is subject to change during the Covid-19 restrictions.

Please be aware we are a Low Noise Policy accommodation.

SPECIAL OFFERS & DISCOUNTS

Morndyke reserves the right to add/remove any special offers at any time. Special offers/discounts do not apply to any existing bookings made before the release date of the special offer. They are all subject to availability and cannot be used with any other offer unless stated.

Any voucher/credit/promotional discount given to use at a later date has a 12 month expiry as standard unless stated otherwise.

PAYMENT / DEPOSIT

50% of the payment is due at the time of booking (non refundable), and the final 50% is due 14 days before arrival.

CHECKLIST

The cottage has a checklist provided in the visitors information pack. Please check on arrival as any anything missing needs reporting straight away otherwise you might be liable for its replacement cost.

MINI SHOP

There is a mini shop situated in the Wash House in the Glamping Site that sells a selection of Yorkshire goodies - payment of which is through an honesty box system.

AND FINALLY...

Our aim is to make your stay a happy and memorable one. If there is anything we can do to make your holiday more relaxed or enjoyable please let us know. It is expected that all visitors have read and understood these terms and conditions